Terms and Conditions


Any and all business undertaken and Services supplied by DCT LOGISTICS PTY LTD TRADING AS CP LOGISTICS (“CPL”) will be subject to the terms and conditions of this Agreement, effective from 01 Jan 2008 which may be amended by CPL from time to time by notice on CPL’s website at: www.cplogistics.net



In these terms and conditions:-

Agreement:   means these terms and conditions;

Carriage: means unless otherwise agreed in writing prior to the tender of the goods to CPL for carriage, the receipt, pickup, loading, carriage, transportation, customs clearance where applicable, warehousing, holding, storage, unloading and delivery of the goods;

Charges: means all amounts payable to CPL under this Agreement directly or indirectly in relation to or in connection with the carriage of any goods and/or rendering any services, including without limitation:

(a) Fees and costs of CPL and its sub-contractors;

(b) costs of and disbursements in connection with carriage and the services;

(c) all freight, transport, insurance and shipping costs;

(d) all duties, taxes, imposts, and levies;

(e) all legal fees, costs and disbursements incurred by CPL or its sub-contractors in enforcing or in any other way connected with this Agreement;

(f) any costs or charges incurred by CPL in complying with any law or requirement of any airport, harbour, dock, railway, shipping, customs, excise, warehouse or other authority or person;

(g) charges for any additional attempts at delivery and calls made or delays suffered by CPL in delivering the goods where scheduled delivery is not possible for any reason;

(h) all demurrage costs incurred by CPL or any sub-contractor whilst rendering the Services or in any way related to the services or the goods;

(i) all storage, warehousing and holding costs;

(j) all claims and liability; and

(k) futile trips;

(l)  transport detention (fees); and

(m)   all other sums due to CPL under this Agreement.

Claim:   includes but is not limited to any action, claim, demand, allegation, threat, suit or cause of action:

(a) in contract (including, but not limited to, breach of warranty);

(b) in tort (including, but not limited to, misrepresentation or negligence);

(c) in bailment; (d) under statute;

(e) under an international convention;

(f) for breach of this Agreement; and

(g) alleging any act, including but not limited to intentional acts with apprehension of the consequences, or any omission, whether unlawful or not.


CPL:   means DCT LOGISTICS PTY LTD trading as CP Logistics (ACN 128-137-404).

Customer:  includes one or more of:

(a) the customer, consignor, addressee, sender, recipient, bailor, bailee, possessor, owner, importer and/or exporter of the goods;

(b) any person for whom the services or carriage are performed; and/or

(c) any person who engages CPL to perform the services or carriage of the goods, including without limitation any person who is interested in the goods or who becomes interested in the goods at any time.

Dangerous Goods:  means goods that are or may become noxious, dangerous, inflammable, unstable, explosive, incendiary, corrosive or damaging, or which are or may become liable to damage any other goods or property.

Damages: bears the widest possible meaning, and includes but is not limited to any:

(a) loss or damage;

(b) damage, diminution, devaluation, deterioration, evaporation, contamination, misplacement, loss, misdelivery or alteration or reduction in usefulness or value of any goods or property;

(c) judgement, award, penalty, fine, impost, duty, proceeding or claim;

(d) injury, personal injury or death;

(e) legal costs, on the maximum scale, and any other professional costs, including consultants’ fees and fees for expert witnesses; and

(f) direct, indirect and consequential loss, liability or damages (all including without limitation loss of profit, loss of market, loss of goodwill, loss of contract, loss of business, depletion of goodwill and like loss).

Goods:  means the property and things from time to time accepted by CPL from or on behalf of the customer for carriage and/or services and includes any container or packaging.

GST Law: means the same as in the A New Tax System (Goods and Services Tax) Act 1999. GST Rate means the rate of GST under the GST Law.

Invoice: means a tax invoice under the GST Law.

Liability:   bears the widest possible meaning and includes but is not limited to all:

(a) damages;

(b) interest;

(c) obligations to pay money;

(d) obligations to do something;

(e) obligations not to do something;

(f) obligations to deliver up or otherwise deal with any goods or property;

(g) charges, duties, taxes and other imposts;

(h) any other loss; and

(i) expenses, costs, disbursements and charges.

Limitation of Liability: includes any exemption from or limitation of liability, exclusion or limitation of claims, indemnity, immunity, limitation, exclusion, condition, defence or liberty of any nature.

Person: means any individual, partnership, firm, corporation, association, trust, unincorporated organisation or other entity, including a governmental agency.

Perishable Goods: means the goods are legally or factually likely to deteriorate in quality, value, usefulness or condition and includes without limitation, foodstuffs, fruits, vegetables, dairy products, meat, and the like.

Service(s): means the carriage of the goods or property, as well as any other related or ancillary acts, operations and services undertaken or rendered by CPL, its agents or its sub-contractors or any Person (whether gratuitously or not).

Sub-contractor:  includes:

(a) any person, firm or company with whom CPL may arrange to effect any service or carriage or part thereof in respect of any goods; and

(b) any other person, firm or company that is now or hereafter a servant, agent, employee or sub-contractor of any of the persons or entities referred to in (a).

Supply:  means the same as in the GST Law.

Taxable Supply:  means any supply under this Agreement in respect of which CPL is or may become liable to pay GST.



2.1 CPL is not a common carrier and will not accept liability as such.

2.2 All goods are carried and all services are rendered by CPL subject only to this Agreement.

2.3 CPL reserves the right, at its sole discretion, to refuse and decline the:

(a) carriage of goods for any person;

(b) carriage of any class of goods; or

(c) rendering any service.



3.1 The customer and any person tendering any goods to CPL for carriage warrant and CPL and its sub-contractors rely on the warranties that:

(a) the goods are fit for carriage, and been suitably packaged;

(b) the customer has the authority of all persons owning or having any interest in the goods to enter into this Agreement and to give CPL instructions in relation to the goods;

(c) the Person delivering any goods to CPL for carriage is authorised to sign this document and accept these terms and conditions for and on behalf the customer;

(d) any information, descriptions, values or any other particulars provided in respect of the goods are accurate and true;

(e) the customer has complied and the goods do and will comply with all applicable laws and government regulations of any country to, from, through or over which the goods may be carried, including those relating to packaging, carriage, storage, clearance, customs, import, export, delivery or other services in respect of the goods;

(f) the customer will furnish any information and provide any documents that may be necessary to comply with all laws and regulations;

(g) the customer employed reliable staff to prepare the goods for carriage and protect the goods against unauthorised interference during preparation, storage and handing them to CPL;

(h) any Dangerous Goods have been properly declared to CPL;

(i) The goods are properly and accurately marked and addressed.



4.1 CPL and any sub-contractors may at their sole discretion, as principal or as agent for the customer, sub-contract on any terms the whole or part of the carriage of the goods and/or provision of the services.

4.2 The customer is aware that such terms may materially differ from the terms of this Agreement. Any sub-contractor’s terms are available from CPL upon request.



5.1 The manner and route of carriage and provision of the services is solely at the discretion of CPL or its sub-contractors.

5.2 If the customer expressly or impliedly instructs CPL to use, or it is expressly or impliedly agreed that CPL will use a particular method of handling or storing the goods or a particular method or route of carriage, CPL may employ that method but if it cannot conveniently be adopted by CPL in its sole discretion, the customer hereby authorises CPL to handle, store or to carry the goods and/or to render the services as CPL in its sole discretion sees fit.

5.3 At the sole discretion of CPL the goods may at any time be warehoused or otherwise stored or held at the Customer’s risk and expense at any place or places.



6.1 If required by CPL the customer must accurately complete and deliver to CPL or its agents any declaration form showing particulars of goods, values, weights and any other information the form requires to be completed.

6.2 CPL reserves the right at the cost and risk of the customer, but is not required, to open and inspect any package or goods tendered to it and/or accepted for carriage.



7.1 CPL will and is authorised to deliver the goods to the address provided to CPL.

7.2 CPL will be conclusively presumed to have completed carriage of the goods and/or rendering of the services if at that address it obtains from any person a receipt or signed delivery docket for the goods.

7.3 If at the time of delivery:

(a) the nominated place of delivery is unattended; or

(b) the Consignee fails or refuses to take delivery of the goods; or

(c) delivery cannot otherwise be effected or carriage completed, CPL may at its sole discretion and subject to any right to sell the goods:

(i) leave the goods at that address, which will constitute proper delivery of the goods and completion of carriage and the services; or

(ii) store or warehouse the goods at the customer’s cost and risk and re-deliver the goods at any time.

7.4 The customer will at its cost and risks provide, procure or arrange adequate and suitable facilities and equipment for loading and unloading the goods.

7.5 Dates specified for completion of carriage or any other services are estimates only and CPL will bear or suffer no claim or liability for failure to complete carriage or rendering any service by any date.



8.1 The goods are at the sole risk of the customer and not of CPL or any sub-contractor.

8.2 The customer undertakes and warrants that neither CPL nor any sub-contractor or any other person who carries the goods or renders any service at any time will in any circumstances (except where any statute otherwise requires) suffer or be subject to:

(a) any claim; or

(b) any liability relating to any damages or other loss in any way connected with carriage, services, the goods or otherwise arising.

8.3 Every limitation of liability in this Agreement or otherwise available to CPL will also be available and will extend to protect:

(a) all sub-contractors;

(b) every director, servant, employee, officer or agent of CPL or of a sub-contractor; and

(c) All persons who are or might be vicariously liable for the acts or omissions of any person falling within (a) or (b). CPL is or will be deemed to be acting as agent or Trustee on behalf of and for the benefit of each of the other persons benefiting from any limitation of liability under this Agreement and all such persons and each of them will to this extent be or be deemed to be parties of this Agreement.

8.4 Every limitation of liability in this Agreement or otherwise available to:

(a) any sub-contractor;

(b) every director, servant, employee, officer or agent of CPL or of a sub-contractor;

(c) every other person (other than CPL) by whom the services or any part thereof is undertaken;

(d) all persons who are or might be vicariously liable for the acts or omissions of any person falling within (a), (b) or (c), will also be available and will extend to protect CPL.

8.5 Without limiting clauses 8.2, 8.3 and 8.4:

(a) Limitations of liability in this Agreement apply even if it is proved that the liability or other loss resulted from an act or omission done with intent to cause damage or other loss, or recklessly and with knowledge that damage or other loss would or could result.

(b) Nothing whatsoever done or omitted to be done or other conduct by CPL or any other person in breach of this Agreement or otherwise will under any circumstances constitute a fundamental breach or repudiation of this Agreement so as to disentitle CPL or any other person entitled under this Agreement to the benefit of any limitation of liability and like protection, which will continue to have full force and effect in any event whatsoever.

(c) Each limitation of liability in this Agreement is separate and independent from other provisions and limitations of liability and each limitation of liability survives termination of this Agreement for any reason.

8.6 In all cases where liability of CPL and/or its sub-contractors cannot be excluded, whether as a result of statute, international convention or otherwise, the liability of CPL, no matter how arising, is limited to:

(a) the lesser of (at CPL’s sole discretion):

(i) payment received by CPL in relation to the relevant services; or

(ii) the value of the goods the subject of the services at the time the goods were received by or for CPL; or

(iii) $100 Australian;

(b) in the case of a proven breach of an implied warranty provided by the Trade Practices Act 1974 as amended, the re-supply of the services by CPL or replacement of the goods; or

(c) where superseding (a) and (b) preceding, mandatory international convention or statute.

8.7 Notwithstanding anything in this Agreement, CPL will continue to be subject to any mandatory implied warranty provided by the Trade Practices Act 1974 as amended (TPA):

(a) to the extent that the TPA is applicable to this Agreement and prevents the exclusion, restriction, limitation or modification of such warranty or liability for any breach thereof; and

(b) only to the minimum extent required and imposing the least liability on CPL required under the TPA.



9.1 The customer will indemnify and hold CPL and its sub-contractors harmless in respect of any claim made against it by any person in connection with any liability or other loss arising or purportedly arising out of or relating to:

(a) this Agreement;

(b) provision of the services by CPL, its Sub-contractors or any other person;

(c) carriage of the goods and/or any property;

(d) the goods.

9.2 Without limiting clause 9.1, the Customer undertakes to indemnify and hold harmless CPL and its sub-contractors from of all liability and claims:

(a) in respect any duties, taxes, imposts, outlays or charges at any port or place in respect of the goods;

(b) all customs and/or excise duties, costs, fines or penalties imposed for any reason whatsoever in relation to or connected with the goods, carriage or the services;

(c) pursuant to any applicable laws or regulations;

(d) the claims of any person (other than the customer) based on real or purported interest in the goods or parts of them;

(e) arising out of a breach of any warranty given by the customer or the person who tendered the goods to CPL for carriage;

(f) arising out of the carriage of any Dangerous Goods whether declared as such or not and whether or not the customer was aware of the nature of the goods;

(g) in respect of any claim or liability arising from any inherent defect, quality or characteristic of the goods.

9.3 Without limiting clauses 9.1 and 9.2, the customer and any person who tenders goods to CPL for carriage irrevocably exempts CPL and its sub-contractors from all or any claims or liability arising from or under this Agreement, performance of the services, carriage of the goods or any property, howsoever caused.

9.4 Nothing in this clause 9 will limit or prejudice any limitation of liability contained in any other clause of this Agreement. Each and every limitation of liability in this Agreement is separate, cumulative and severable and available to both CPL, its sub-contractors and any other person involved in the services or carriage of the goods.

9.5 Any right or limitation of liability granted under this Agreement or otherwise available to CPL or its sub-contractors also extends and is available to their directors, employees, consultants, servants, agents, officers and advisors.

9.6 Every indemnity granted under this Agreement means not only to indemnify and hold harmless, but also to keep indemnifying and holding harmless.

9.7 Each indemnity in this agreement is a continuing obligation, separate and independent from other obligations of the parties and survives termination of this Agreement for any reason.



10.1 The Customer is advised to seek its own insurance cover.

10.2 No insurance will be sought or effected by CPL except on express instructions in writing from the customer and at the customer’s risk and expense after lodgement of a declaration pursuant to clause 6.1 prior to acceptance of the goods by CPL and subject to CPL’s right to charge for arranging insurance.

10.3 The customer must pay the costs on any insurance policy effected by CPL pursuant to clause 10.2.

10.4 Any insurance so effected will be subject to the usual exceptions and conditions of policies of the insurance company or underwriter taking the risk.

10.5 Subject to 10.1:

(a) Should CPL procure insurance pursuant to clause 10.2, CPL will not be under any obligation to effect separate insurance on each consignment but may, at its sole discretion, declare it on any general policy. Should the insurer dispute liability for any reason, the customer as insured will have no recourse whatsoever against and forever releases CPL from all such liability and claims and any recourse by the customer will be against the insurer only;

(b) If CPL procures insurance pursuant to clause 10.2, the liability of CPL is defined and limited to amounts stated for specified loss or damage in the insurance policy on the terms and conditions of the relevant policy, and is subject to acceptance and payment of any claims by the insurer.



11.1 CPL may, at its sole discretion, as the customers agent or as principal, advance any duties, taxes, imposts, outlays or charges at any port or place in respect of the goods and their carriage.

11.2 The customer will pay all duties, taxes, imposts, outlays, charges, costs, fines or penalties which CPL or its sub-contractors become liable to pay for any reason whatsoever in respect of the goods, carriage and/or the services and any documentation relating to the goods pursuant to any applicable laws or regulations.



12.1 CPL’s quotations are provided on the basis of acceptance by the date disclosed in the quotation and may be withdrawn or revised by CPL.

12.2 CPL’s invoices prevail over its quotations.

12.3 CPL’s charges will be considered earned as soon as the goods are received by CPL and are under no circumstances refundable.

12.4 CPL may charge by way of weight, measurement or value and may at any time re-weigh, re-measure or re-value or require the goods to be re-weighed, re-measured or re-valued and impose additional charges accordingly.

12.5 The customer must pay to CPL the amounts set out in any relevant invoice plus any of the following:

(a) CPL’s and its sub-contractors’ charges;

(b) amounts contemplated under any other clause of this Agreement;

(c) amounts in respect of all claims or liability incurred by CPL for any reason in relation to the carriage of the goods, the services, the goods and/or this Agreement.

12.6 Any special instruction given by the customer to the effect that charges will be paid by the consignee or any other person will be deemed to include a stipulation that:

(a) the customer and the other person are jointly and severally liable under this Agreement; and

(b) if the Consignee or that other person does not pay the charges on the date of delivery or attempted delivery of the goods, the customer will pay such charges immediately upon demand by CPL.

12.7 CPL discloses that it is likely to be paid certain brokerages, commissions, allowances and other remuneration in respect of the carriage of the goods and/or the services. CPL and the customer agree that CPL need not make any disclosure whatsoever to any person generally or in relation to any specific instance of payment, and is entitled to retain these payments without any obligation to grant any refunds or rebates.

12.8 The customer agrees that it will not exercise or purport to exercise any right of set-off against, or defer, withhold or deduct by way of counterclaim or otherwise any sum from any amount due to CPL by reason of any claim it may allege against CPL or any sub-contractor or any person, or on account of any liability it may have suffered or apprehend.

12.9 CPL’s charges, including but not limited to sums relating to carriage and/or services, will be set out in one or more invoices.



13.1 The goods and documents relating to the goods and any other goods or cargo in CPL’s possession and documents relating to these other goods or cargo are accepted subject to a general lien for all charges now due or which may hereafter become due to CPL or its sub-contractors by the customer on any account whatsoever, whether in respect of the goods now carried, or in respect of any other goods for which CPL provides or has provided services or carriage.

13.2 Subject to clause 13.3, if any charges are not paid to CPL within 1 month after notice of a lien has been given, the detained goods may be sold by CPL at is discretion and the proceeds of the sale will be applied firstly to the costs of storage and sale and then towards the satisfaction of any outstanding charges or other sums owing to CPL, appropriated as CPL in its sole discretion sees fit.

13.3 In the case of goods that CPL determines are Perishable, the goods may be sold immediately without notice to the customer.

13.4 CPL and its sub-contractors will be entitled at the cost, risk and expense of the customer or any other person having an interest in the goods, subject to any compliance with the applicable laws, to sell or dispose of:

(a) goods that in the opinion of CPL or any sub-contractor cannot be delivered because they are insufficiently or incorrectly addressed;

(b) goods that are not collected or accepted by the consignee;

(c) any perishable goods which in the opinion of CPL or the sub-contractor appear to be deteriorating; and

(d) goods in respect of which the person liable for charges under this Agreement fails to pay any costs and/or charges necessary to implement the customer’s instructions.



14.1 If CPL accepts dangerous goods for carriage, the customer must provide and the customer warrants the accuracy of a full written declaration disclosing the nature of such goods.

14.2 If in the opinion of CPL, any goods or dangerous goods are or are liable to become a risk, the relevant goods may at any time be destroyed, disposed of, abandoned or rendered harmless without compensation to the customer or any other person and without prejudice to CPL’s right to any charges.

14.3 The customer warrants that it has complied with all laws and regulations relating to the nature, packaging, labelling or carriage of any dangerous goods and that these goods are packaged in a manner adequate to withstand the ordinary risks of carriage having regard to their nature.



15.1 In this Agreement, Intellectual Property Rights includes patents, rights to inventions, copyright and related rights, trade marks, trade names and domain names, rights in get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, technology, technical and product information, business systems; logistics plans; rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered, registrable or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

15.2 Notwithstanding anything in this Agreement or any other agreement or otherwise, all Intellectual Property Rights of CPL remain vested solely in CPL.

15.3 If CPL and/or the customer create any Intellectual Property during or in any way related to the services or the carriage of goods, all the resulting Intellectual Property Rights vest solely in CPL and to the extent necessary, even despite termination of this Agreement for any reason, the customer irrevocably undertakes to assign in the manner prescribed by CPL, all Intellectual Property Rights exclusively to CPL so that CPL is exclusive owner of those rights and irrevocably appoints CPL as its attorney to execute all documents and do all things necessary to bring about such assignment.

15.4 For the purposes of this clause 15, it does not matter whether the Intellectual Property was created before or after this Agreement.

15.5 Without limiting clauses 15.1, 15.2, 15.3 or 15.4, the customer acknowledges and agrees that:

(a) CPL may from time to time supply it with documents (“documents”) which are CPL’s standard documents or which have been customised to streamline CPL’s Services to the customer;

(b) CPL exclusively owns and holds all the Intellectual Property Rights (including but not limited to copyright) in these Documents which will remain the sole property of CPL and which are supplied to the customer under license (the “license”) and subject to strict confidentiality only;

(c) The license:

(i) only entitles the customer to use the documents as directed by CPL and in relation to carriage of goods or the rendering services under this Agreement;

(ii) may be terminated by CPL at any time on notice to the customer;

(iii) does not include the right on the part of the customer or any other person to retain, use, copy, duplicate, adapt or amend the documents or to supply them to any other person, save as directed in writing by CPL.

(d) Upon termination of the license by CPL the Customer and persons holding the documents through it:

(i) will have no further right to possess or use the documents or any copies thereof;

(ii) have no right to the Intellectual Property Rights in the documents;

(iii) will deal with the documents (including any copies) as directed by CPL, including destruction or the delivery up of the documents (including copies) to CPL.

15.6 Without limiting clauses 15.1, 15.2, 15.3 or 15.4, the customer acknowledges and agrees that damages alone would not be an adequate remedy for any breach by the customer or persons acting through it of the provisions of this clause 15 and accordingly, without prejudice to any and all other rights or remedies that CPL might have, CPL is entitled without proof of special damage to the remedies of injunction and other equitable relief for any threatened or actual breach of the provisions of this clause 15.


16. GST

16.1 This clause 16 applies if CPL is or becomes liable to pay GST in relation to any supply under these conditions.

16.2 Unless otherwise stated, all charges quoted are exclusive of GST. In addition to such charges, the customer must pay GST on the taxable supply to CPL of an amount equal to the GST exclusive consideration multiplied by the GST Rate.

16.3 GST will be payable by the customer without any deduction or set off for any other amount at the same time as the GST exclusive consideration is payable.

16.4 In all other respects, GST will be payable by the customer to CPL upon the same basis as the GST exclusive consideration is payable by the customer under these conditions.

16.5 CPL will issue an invoice or invoices to the customer for the amount of GST referrable to the taxable supply. CPL will include in any such invoice the particulars that are required by the GST law so that the customer may obtain an input tax credit for the amount of GST payable on the taxable supply.

16.6 If any part of the consideration is referrable to both a taxable supply and anything that is not a taxable supply, the amount of GST payable by the customer will be determined by CPL and will be the same amount of GST that would be payable if the taxable supply were the only supply made to the customer.

16.7 If the customer defaults in making any payment to CPL pursuant to this Agreement, then without prejudice to any other remedies of CPL, the customer will pay to CPL upon demand an amount equal to the amount of any damages or interest or additional GST that may become payable by CPL arising out of the default of the customer.



17.1  Subject to clause 8.7, CPL and its sub-contractors give and are bound by no warranties whatsoever.



18.1  The parties acknowledge and agree that if any provision or part of any provision of this Agreement is unenforceable; such unenforceability will not affect any other part or provision of this Agreement. Without limiting any limitation of liability under this Agreement, if CPL is unable to carry out any obligation under this Agreement due to any circumstances, matter or thing beyond its reasonable control CPL will be excused from such obligations to the extent of the prevention, restriction or interference. In the event of and to the extent of any inconsistency between these terms and conditions and those incorporated into any bill of lading, waybill, consignment note, any document of the customer or any other transport document, these terms and conditions prevail. Without limiting the immediately preceding:

(a) this Agreement sets out the entire agreement of the parties with respect to its subject matter. No other Agreement, warranty or representation, express or implied has been given or made by the parties.

(b) CPL will not be responsible for any claim or liability resulting from or arising out of in connection with any quotation, advice, statement, representation or information given or made by or on behalf of CPL to the customer or others, including without limitation, as to the classification of or any matter material to the valuation of or the liability for or the amount, scale or rate of customs and/or excise duty or other impost, tax or rates charged in respect of the goods or any cargo whatsoever.

CPL will not be bound by any waiver or agreement purporting to vary these terms and conditions unless such agreement is in writing and signed on behalf of CPL by an authorised officer of CPL. This Agreement is governed by and is to be construed in accordance with the laws of the State of New South Wales. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the Courts of New South Wales and Courts entitled to hear appeals from those Courts. The customer will pay all of CPL’s costs and expenses on a full indemnity basis in respect of any dispute or legal proceedings arising from the goods, carriage of the goods or the services.



19.1  To the extent that any provision of this Agreement conflicts with any special conditions, the special conditions will prevail to the extent of any conflict. Special conditions means written terms and conditions described as special conditions which expressly amend this Agreement.

19.2  The customer agrees that all carriage of goods by CPL on behalf of the customer from the date of signing of these conditions of carriage will be on the terms and conditions contained herein, unless otherwise agreed in writing by CPL.